The City of Bellaire is launching a new PM AM False Alarm Tracking System to improve public safety response and reduce the number of false alarms that divert emergency resources.
Beginning October 1, 2025, the system will track false alarm activations from security systems across the city and apply a structured fee schedule for excessive false alarms. The goal is to encourage responsible alarm use while ensuring that police and fire personnel are available for true emergencies.
“False alarms place a significant burden on public safety resources,” said Bellaire Police Chief Onesimo Lopez. “This system allows us to better manage those calls, improve response times, and promote accountability among alarm users.”
Key Features of the Program:
- Online Registration: All residential and commercial alarm users must register their systems through the PM/AM portal.
- Tracking & Notifications: The system will track alarm activations and notify users of false alarms.
- Fee Structure: A tiered fee schedule will apply after a set number of false alarms within a 12-month period. First-time false alarms may be waived or issued a warning.
New Annual Alarm Permit Requirement
Also beginning October 1, the City will implement an annual alarm system permit requirement. If you purchased an alarm permit within the past year, please contact PM AM at 1-866-552-9032 to inform them and avoid being charged an additional permit fee.
Residents and businesses can register their alarms and learn more about the program at:
bellairetx.gov/alarms
For questions or assistance, please contact:
PM AM Corporation False Alarm Management – Customer Service
1-866-552-9032
bellairetx.gov/alarms
